Company Description Iztri is focused on democratizing steam ironing for Indian households by addressing common consumer challenges around speed, quality, and convenience. The company offers fast, same-day or within-24-hour service, using steam-based ironing to deliver high-quality, wrinkle-free clothing care.

Customers can book on-demand through a technology-enabled platform that combines automation and streamlined operations. Iztri’s mission is to provide a reliable, efficient, and user-friendly ironing experience that fits seamlessly into everyday life.

Role Description The Customer Support Executive role is a full time, on-site position based in Bengaluru. In this role, the individual will handle customer inquiries via phone, chat, and email, assist with bookings, order status, and issue resolution, and ensure a smooth experience across Iztri’s platform.

Day-to-day responsibilities include responding promptly to support requests, troubleshooting basic technical or service-related issues, tracking and documenting customer interactions, and coordinating with operations and delivery teams to resolve concerns. The executive will monitor customer feedback, help maintain service quality standards, and contribute to continuous improvement of support processes.

Location: Koramangala, Bengaluru

Experience: Freshers Only





Are you someone who enjoys talking to people, solving problems, and figuring things out?

Then you might just fit right in at Iztri .

We’re building a fast-moving startup where every individual has a real impact. As a CX Support Executive , you won’t just be answering calls or responding to customers, you’ll be at the heart of our customer experience.

What you'll be doing

- Interact with customers across calls and support channels
- Understand customer concerns and provide the right solutions
- Coordinate with Operations teams to resolve issues quickly
- Maintain accurate ticket and customer records
- Identify recurring customer issues and help improve processes
- Work closely with a young and energetic startup team

What we're looking for

- Freshers who are eager to start their career
- Good communication skills
- A problem-solving mindset
- Comfortable working in a fast-paced environment
- Someone who takes ownership rather than waiting to be told what to do
- Willingness to learn, experiment and grow

You don't need years of experience. You need curiosity, ownership and the willingness to learn. If you're looking for a place where you can learn fast, take responsibility early, and grow with the company, we'd love to meet you.

📌 Customer Support Executive (Bengaluru)
🏢 Iztri
📍 Bengaluru