Customer Support Associate Job Role: Customer Support Associate Job Type: Full-Time Shift: Morning Shift Timing: 9:30 AM – 5:30 PM Job Responsibilities - Handle customer queries through inbound calls and provide clear, polite assistance.

- Understand customer concerns and provide appropriate solutions or guidance.
- Maintain a professional and friendly approach while communicating with customers.
- Follow up on customer requests when required and ensure timely resolution.
- Record customer interactions and relevant information accurately.
- Coordinate with the internal team to resolve customer-related issues.
- Maintain good customer relationships through effective communication.

Requirements - Good verbal communication and interpersonal skills.

- Tamil and English communication skills preferred.
- Positive attitude and willingness to learn.
- Freshers and experienced candidates can apply.
- Ability to handle customers patiently and professionally.

Benefits - Performance-based incentives.

- Morning shift with fixed working hours.
- Training and growth opportunities opportunities.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits

- Adaptable schedule
- Paid sick time
- Paid time off

Work Location: In person

📌 Customer Support Associate (Chennai)
🏢 HC Solutions Group
📍 Chennai