Customer Success Associate (Bengaluru)

Customer Success Associate (Bengaluru)

27 Sep
|
Naukri e-Hire
|
Bengaluru

27 Sep

Naukri e-Hire

Bengaluru

Roles and Responsibilities :

- Handle customer inquiries, resolve issues, and provide solutions via phone calls in Hindi, Marathi, Malayalam, Tamil, Telugu, Kannada languages.

- Process customer requests for product information, orders, returns, exchanges, and cancellations efficiently.

- Maintain accurate records of all interactions with customers using CRM software.

- Escalate complex issues to senior team members when necessary.

Job Requirements :

- Fluency in English (written & spoken) with proficiency in one or more Indian regional languages (Hindi, Marathi).

- Freshers from non-technical backgrounds with excellent communication skills.

- Ability to work on voice processes for extended periods without fatigue.

📌 Customer Success Associate (Bengaluru)
🏢 Naukri e-Hire
📍 Bengaluru

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