Job Responsibilities

- Assist the service team in daily service operations.
- Coordinate with customers regarding service requests and appointments.
- Support technicians during service and maintenance activities.
- Receive and record customer complaints and service requirements.
- Prepare and maintain service-related documents and records.
- Follow up with customers regarding service status and completion.
- Ensure timely completion of assigned service tasks.
- Maintain good customer relationships and provide qualified support.
- Coordinate with internal departments for smooth service operations.

Required Skills

- Good communication and customer-handling skills.
- Basic computer knowledge, including MS Office.
- Good organizational and time-management skills.
- Ability to work as part of a team.
- Problem-solving and follow-up skills.
- Positive attitude and willingness to learn.

Pay: ₹13,000.00 - ₹15,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Customer Service Assistant (Kochi)
🏢 Agas
📍 Kochi