We are looking for a Customer Support Executive to handle customer queries related to two-wheeler and four-wheeler loans. The candidate will be responsible for providing accurate loan-related information, resolving customer concerns, and ensuring a smooth customer experience. Key ResponsibilitiesHandle customer queries through calls and other communication channels.

Resolve queries related to two-wheeler and four-wheeler loans. Explain loan details such as EMI, tenure, interest rate, repayment, loan status, and documentation. Handle customer complaints and provide appropriate resolutions.

Assist customers with loan-related processes and requests. Coordinate with internal teams for timely resolution of customer issues. Maintain customer records and update details in the CRM/system. Follow up on pending queries and ensure timely closure.

Maintain professional communication with customers.





Required

SkillsExcellent verbal and written communication skills. Valuable knowledge of loan/finance processes. Knowledge of two-wheeler and four-wheeler loans will be preferred. Strong customer-handling and problem-solving skills.

Basic computer and CRM knowledge. Good listening and interpersonal skills. Ability to explain loan-related information clearly. EligibilityGraduate in any discipline. Candidates with experience in customer support, banking, NBFC, finance, or vehicle loans will be preferred.

Freshers with good communication skills and willingness to learn can also apply.

Contact

Number:86795 99112 Komal Upreti Email:[email protected]

📌 Customer Relationship Manager (New Delhi)
🏢 PERSOLKELLY INDIA PRIVATE
📍 New Delhi