Role & responsibilities
Job Title: Customer Care Support Executive
Location: Delhi
Experience: 01 Year
Salary/Budget: 17,000 per month
:
We are looking for a Customer Care Support Executive to handle customer queries and provide timely and effective solutions. The candidate will be responsible for assisting customers, resolving their concerns, and ensuring a positive customer experience.
Key Responsibilities:
- Handle customer queries through calls, emails, and other communication channels.
- Understand customer concerns and provide appropriate solutions.
- Resolve customer complaints professionally and within the required timeline.
- Maintain proper records of customer interactions and update the required systems.
- Coordinate with the internal team for resolving customer-related issues.
- Follow up with customers regarding pending queries and requests.
- Ensure a high level of customer satisfaction through effective communication.
Required Skills:
- Positive verbal and written communication skills.
- Basic computer knowledge and MS Office skills.
- Strong problem-solving and customer-handling skills.
- Positive attitude and willingness to learn.
- Freshers and candidates with up to 1 year of experience can apply.
Contact Details:
Email:
[email protected]
Contact: (phone hidden)
Preferred candidate profile
📌 Customer Care Executive (Delhi)
🏢 Team Computers
📍 Delhi