We are looking for a highly skilled and experienced Client Servicing & Operations Executive to join our team in Noida. The ideal candidate will have 1-3 years of experience in account management, travel desk operations, and achieving operational excellence.
Roles and Responsibilities :
- Manage client relationships and ensure high levels of customer satisfaction.
- Coordinate travel arrangements and logistics for clients and employees.
- Develop and implement process improvements to achieve operational excellence.
- Collaborate with cross-functional teams to meet business objectives.
- Analyze data and metrics to identify areas for improvement and optimize processes.
- Provide exceptional customer service and support to clients.
Job Requirements :
- Proven experience in account management and client servicing.
- Strong understanding of operational excellence principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work in a rapid-paced environment and prioritize tasks effectively.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Office and other productivity software.
- Competitive salary and benefits will be offered to the right candidate.