- Serve as the main point of contact for clients, addressing their needs, inquiries, and concerns promptly and professionally.
- Understand clients’ marketing objectives and collaborate with internal teams, including sales, strategy, content production, and others, to ensure seamless execution of client campaigns and projects.
- Conduct regular check-ins and arrange performance reviews with clients to assess their satisfaction, identify improvement areas, and arrange to provide optimization recommendations.
- Identify upselling and cross-selling opportunities within existing client accounts to maximize revenue.
- Stay current with industry trends, best practices, and emerging technologies to provide clients with creative and executable solutions.