ASSISTANT MERCHANDISER – GARMENT EXPORT

Department: Merchandising

Reporting To: Senior Merchandiser / Merchandising Manager

Industry: Knitted Garment Manufacturing & Export

Location: Tirupur

Employment Type: Full-Time

1. Job Purpose

The Assistant Merchandiser is responsible for supporting the merchandising team in the complete execution of export orders—from customer enquiry and product development through sampling, approvals, bulk production, inspection, packing, and shipment. The role requires strong follow-up, documentation, coordination, communication, and time-management skills to ensure orders are completed according to the buyer's quality, cost, specification, and delivery requirements.

1. Key ResponsibilitiesA. Customer Enquiry & Order Processing

- Assist the Senior Merchandiser in handling buyer enquiries.
- Study buyer tech packs, specifications, BOM, artwork, colour details, size range, and order requirements.
- Prepare and maintain style-wise order files.
- Prepare internal order sheets and communicate requirements to concerned departments.
- Maintain accurate records of buyer instructions and revisions.
- Follow up for missing information and approvals.

B. Product Development & Sampling Coordinate and follow up on:
- Development samples
- Fit samples
- Size-set samples
- Photo samples
- Salesman samples, if required
- Pre-production (PP) samples
- Shipment samples

Ensure samples are prepared according to buyer specifications and submitted within the agreed timeline. Maintain a Sample Status Tracker with submission and approval dates.

C. Fabric Development & Follow-up

Coordinate with fabric/yarn suppliers and internal teams for:

- Yarn sourcing
- Knitting
- Dyeing
- Fabric processing
- Compacting
- Washing, where applicable
- Fabric testing
- Shade approval
- Lab dip approval
- Fabric quality and GSM approval

Follow up continuously to ensure bulk fabric is available according to the T&A; plan. D. Trims & Accessories

Prepare and maintain the BOM – Bill of Materials.

Follow up for development, approval, ordering, and in-house status of:

- Sewing thread
- Labels
- Hangtags
- Elastic
- Drawcord
- Buttons/snaps/zippers
- Polybags
- Cartons
- Stickers/barcodes
- Packing materials
- Other buyer-specific accessories

Ensure all trims and accessories are approved before bulk usage. E. Printing & Embellishment

Coordinate development and approval of:

- Print artwork
- Print strike-offs
- Embroidery
- Appliqué
- Heat transfer
- Placement
- Colour and quality standards

Maintain buyer-approved references for bulk production. F. Time & Action Plan

Prepare and update the T&A; / Critical Path for every order.

Track important milestones such as:





Order Confirmation → Fabric Approval → Lab Dip → Strike-Off → Fit Sample → PP Sample → Fabric In-house → Accessories In-house → Cutting → Printing/Embroidery → Sewing → Finishing → Final Inspection → Packing → Shipment

Immediately highlight delays or risks to the Senior Merchandiser.

G. Pre-Production Coordination

Ensure all required approvals are available before production starts.

Assist in preparation of the PP Meeting File, including:

- Approved PP sample
- Approved fabric
- Approved trims
- Measurement chart
- Artwork
- Print/embroidery approval
- Packing instructions
- Buyer comments
- Testing requirements
- Quality requirements

Coordinate with Production, Quality, Cutting, Fabric, and Finishing teams. H. Bulk Production Follow-up

Follow up daily on

- Fabric availability
- Cutting status
- Printing/embroidery status
- Sewing input
- Sewing output
- Line production
- Quality issues
- Finishing
- Ironing
- Packing
- Carton completion

Compare actual progress against the T&A; plan and shipment date. I. Quality & Testing

Coordinate with the QA/QC team to ensure buyer quality requirements are followed.

Follow up on

- Fabric inspection
- Measurement requirements
- Inline inspection
- Midline inspection
- Final inspection
- AQL requirements
- Garment testing
- Fabric testing
- Buyer-specific compliance/testing requirements

Escalate quality problems immediately to the Senior Merchandiser. J. Buyer Communication

Support the Senior Merchandiser in preparing professional emails regarding:

- Sample submissions
- Approval requests
- Fabric/trims status
- Production status
- Testing
- Inspection
- Shipment status

Maintain proper records of buyer approvals and comments. No production-critical change should be implemented based only on verbal communication without appropriate written confirmation.

K. Shipment Coordination

Coordinate with production, finishing, packing, commercial, and logistics teams for:

- Final inspection
- Packing list
- Carton details
- Shipping marks
- Buyer documentation
- Shipment samples
- Ex-factory date
- Forwarder coordination
- Shipment handover

Ensure the order is ready according to the committed shipment date.
1. Daily Responsibilities

The Assistant Merchandiser should review every active style each day and update:
- Sample status
- Approval pending status
- Fabric status
- Accessories status
- Printing/embroidery status
- Cutting status
- Production status
- Finishing and packing status
- Inspection status
- Shipment status

Priority principle:



Any issue that can affect quality or shipment date must be escalated immediately.

1. Reports & Trackers to Maintain

The Assistant Merchandiser should maintain:
- Order Status Report
- Time & Action Plan
- Sample Tracker
- Buyer Approval Tracker
- Fabric Status
- Accessories Status
- BOM
- Production Status
- Inspection Status
- Shipment Status

All reports should be accurate, current, and updated regularly.

1. Key Performance Indicators – KPI

Performance may be measured based on: KPIExpected StandardSample submissionOn or before target dateBuyer approvals follow-upNo avoidable delayT&A; updatingDaily / as requiredFabric & trims follow-upBefore required production dateDocumentation accuracy≥ 98%Buyer comments implementation100%Order follow-upDailyProduction risk escalationImmediateShipment performance100% on-time targetCommunicationClear, timely and documented6. Required Skills The candidate should have:
- Basic knowledge of knitted garments
- Understanding of garment manufacturing processes
- Knowledge of fabrics, trims, printing, embroidery, and garment construction
- Basic understanding of garment costing
- Knowledge of measurements and specifications
- Ability to understand tech packs
- Strong follow-up skills
- Good written and spoken English
- Professional email-writing ability
- Good Excel and MS Office skills
- Solid coordination and communication skills
- Attention to detail
- Ability to manage multiple styles simultaneously
- Ability to work under shipment deadlines

1. Educational Qualification

Preferred: Diploma / Degree in Textile Technology, Fashion Technology, Apparel Manufacturing, Garment Technology, B.Com, BBA, or other relevant qualification.

1. Experience

Preferred: 1–3 years of experience in garment manufacturing/export merchandising. Fresh candidates with good garment knowledge, communication ability, and strong willingness to learn may also be considered.

1. Key Behavioural Expectations

The Assistant Merchandiser should demonstrate:
- Ownership
- Discipline
- Accuracy
- Proactive follow-up
- Sense of urgency
- Team coordination
- Problem-solving attitude
- Professional buyer communication
- Transparency in reporting delays
- Commitment to quality and delivery

1. Definition of Success

A successful Assistant Merchandiser does not simply “follow up.” The person should know at any point:

What is required → What is approved → What is pending → Who is responsible → When it is required → Whether the order is on schedule → What action is needed next.

The ultimate objective is

Right Product + Right Quality + Right Cost + Right Time + Right Documentation = Successful Export Shipment.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Asst. Merchandiser (Tiruppur)
🏢 Bullet Impex Private
📍 Tiruppur