Role & responsibilities

Designation : Assistant Manager

Expected Domain : Hospitals & Health care Domain

Key Roles & Responsibilities

- Operational Management:
- Oversee and optimize daily operational processes within the assigned department (e.g., Outpatient/Inpatient services, front office, patient relations, or specific clinical workflows).
- Monitor service turnaround times (TAT) to ensure minimal waiting times for diagnostics, consultations, and specialized proton therapy procedures.
- Coordinate closely with medical oncologists, physicists, nursing staff, and administrative teams to streamline patient pathways.
- Quality, Safety & Compliance:
- Ensure strict adherence to NABH, JCI, and international healthcare standards, as well as atomic energy/radiation regulatory compliances where applicable.
- Conduct regular audits of processes, documentation, and facility safety to mitigate operational risks.
- Handle patient grievances promptly and implement corrective and preventive actions (CAPA) to avoid recurrence.
- Team Leadership & Coordination:
- Supervise shift duties, manage rostering, and mentor frontline executives, guest relation personnel, or administrative staff.
- Drive training programs focused on empathy, customer service excellence, and technical proficiency.




- Reporting & Resource Management:
- Prepare daily, weekly, and monthly MIS reports on key performance indicators (KPIs) such as patient volume, resource utilization, and efficiency metrics.
- Assist upper management in budgeting, resource allocation, and cost-containment initiatives.

Preferred candidate profile

- Bachelors or Masters degree in Hospital Administration (MHA / BHA), Healthcare Management, MBA, or a relevant discipline from a recognized university.

- Experience:
- Typically 4 to 10 years of experience in healthcare operations, hospital administration, or patient care managementpreferably within a multi-specialty or tertiary-care oncology setup.

- Key Skills Required:
- Robust leadership and team-management capabilities.
- Excellent communication, interpersonal, and conflict-resolution skills.
- Proficiency in Hospital Information Systems (HIS) and data management tools (MS Excel, MIS reporting).
- High emotional intelligence and a patient-centric mindset.

Interested candidates can reach us through email@[email protected] or can share resume @(phone hidden). Salary Best in Industry Standards

Thank's & regard's

Karthikeyan S

HR Team

Sindoori Management solution

📌 Assistant Manager (Chennai)
🏢 Sindoori Management Solutions
📍 Chennai