Hiring for a leading Travel Company:

– Assistant Manager – Corporate Ticketing

Location: Mumbai (Andheri)

Position: Assistant Manager – Corporate Ticketing

Experience: 5- 10 Years

** Night Shift – 10 to 15 Days per Month

Industry: Travel / Corporate Travel / TMC

** Candidate will be required to manage his own commute to and from the office Company do not have transportation facility.

Role Overview

We are looking for an experienced Assistant Manager – Corporate Ticketing to manage corporate travel ticketing operations, support key corporate accounts, and ensure timely and accurate handling of flight reservations, ticketing, reissues, cancellations, and refunds.

The ideal candidate should have strong knowledge of GDS systems, airline fares, international/domestic ticketing, and corporate travel processes, along with good team-handling and client coordination skills.

Key Responsibilities

- Handle domestic and international corporate air ticketing and reservations.
- Manage bookings, ticket issuance, reissuance, cancellations, refunds and schedule changes.
- Handle complex itineraries, fare rules, routing and airline policies.
- Work on GDS systems such as Amadeus / Galileo / Sabre.
- Provide timely support to corporate clients and travellers, particularly during night shifts.
- Coordinate with airlines, suppliers and internal teams for ticketing-related issues.
- Monitor pending bookings, queues and ticketing deadlines.
- Ensure accuracy in fares, taxes,



commissions and ticketing documentation.
- Handle urgent travel changes and traveller emergencies professionally.
- Support the team in achieving service-level and turnaround-time targets.
- Assist the Manager in team coordination, escalation handling and daily operational activities.
- Ensure compliance with company SOPs and corporate travel policies.

Required Skills

- Robust knowledge of GDS – Amadeus / Galileo / Sabre.
- Good understanding of airline fare rules, ticketing and reissue procedures.
- Experience in corporate travel / TMC environment.
- Strong knowledge of domestic and international air ticketing.
- Good communication and client-handling skills.
- Ability to work independently during night shifts.
- Strong problem-solving and escalation-management skills.
- Good team coordination and operational management abilities.

Candidate Profile

- Graduate in any discipline; Travel & Tourism qualification will be an advantage.
- 5–10 years of relevant experience in corporate ticketing.
- Candidates currently working with TMCs, corporate travel companies, travel management firms or large travel agencies will be preferred.
- Should be comfortable in Rotational shift & Rotational Week Offs

Pay: ₹960,000.00 - ₹1,020,000.00 per year

Experience

- Total: 7 years (Preferred)
- Corporate ticketing: 5 years (Preferred)

Shift availability:
- Night Shift (Required)

Work Location: In person

📌 Assistant Manager - Corporate Ticketing (Mumbai)
🏢 Trident HRM Services
📍 Mumbai