We are looking for an organized and responsible Admin to handle office administration, customer service coordination, documentation, and daily operational follow-ups.
Key Responsibilities
- Handle daily office administration and documentation.
- Receive customer calls, enquiries, and service complaints.
- Record service requests and coordinate with the Service & Project Manager.
- Follow up on customer complaints and service status.
- Coordinate AMC and product-related enquiries.
- Maintain records and update work/status in the company system.
- Handle vendor coordination and general office support.
- Provide daily work/status reports to management.
Requirements
- Valuable communication and customer-handling skills.
- Basic knowledge of MS Office/Excel.
- Good coordination, follow-up, and documentation skills.
- Previous Admin/Office/Customer Service experience preferred.
- Freshers with good communication and computer skills may also apply.