Key Skills: D365, Functional consultant, Dynamic CRM, MS Dynamics, Sales, Customer Engagement, Documentation., Customization

Roles and Responsibilities:

- Provide functional support for Dynamics 365 CE applications across Marketing, Sales, and Customer Service.
- Own incidents and service requests, ensuring timely resolution and stakeholder communication.
- Investigate recurring issues and recommend corrective actions.
- Configure and enhance model-driven apps and Dataverse tables.
- Engage with stakeholders to clarify requirements and prepare functional specifications.

Skills Required:

- 4-6 years of relevant experience with Microsoft Dynamics CRM or Dynamics 365 Customer Engagement.
- Microsoft Dynamics 365 CE
- Dynamics CRM
- Customer Engagement
- Sales
- Customer Service
- Functional Consulting
- Configuration and Customization
- Dataverse

Positive to Have
- Documentation
- Power Automate
- D365 Marketing / Customer Insights
- Basic knowledge of integrations

Education: Bachelor's degree in Information Technology, Computer Science, Business or related discipline.

📌 365 CE (MSS) Consultant (Noida)
🏢 MyCareernet
📍 Noida