Roles& Responsibilities:

- Manage day-to-day operations of the AR Calling team and ensure achievement of productivity,

quality, collection, and aging targets.
- Manage Physician Billing and Hospital Billing AR processes, including insurance follow-up, claim

status, denials, underpayments, appeals, and payment issues.
- Handle complex AR accounts and coordinate with payers to resolve outstanding claims.
- Monitor AR aging and develop action plans to reduce aged and high-value accounts.
- Analyze payer-wise, client-wise, and aging-wise performance and identify areas for

improvement.
- Manage denial trends and implement corrective actions to improve collections.
- Conduct regular team performance reviews, coaching, and feedback sessions.
- Prepare and present daily, weekly, and monthly MIS and operational reports.
- Work closely with Billing, Coding, QA, Training,



and Client Services teams to resolve process-

related issues.
- Ensure adherence to client SOPs, SLAs, quality standards, and compliance requirements.
- Handle client escalations and participate in client review calls.
- Support recruitment, onboarding, training, and development of AR Calling professionals.
- Drive continuous process improvements to improve cash flow, collections, productivity, and quality.

Preferred candidate profile Candidates with proven experience in Physician Billing + Hospital Billing + AR Calling/Denial

Management, along with robust team-management and client-handling experience, will be preferred.

📌 Accounts Receivable Manager (Chennai)
🏢 Medcode
📍 Chennai