Operations

· Devise and implement strategies for achievement of financial targets.

· Participate with the CEO /Head of Operations/ Regional Director / Zonal Director, Medical Staff and Senior Management in the development and implementation of strategic plans.

· Establish and attain challenging / achievable patient care, safety and education and customer service goals while maintaining financial viability.

· Ensure institutionalization and adherence of standardized policies, systems & procedures at the facility.

· Liaise with the legal, political and social, IR setting to ensure successful operations of all facilities within the Center.

· Establish and maintain communication with the Consultants and the other Medical staff to ensure accomplishment of mutual beneficial unit goals.

· Act as an escalation point for all Operational Issues related to the Center and take suitable action by interfacing with the concerned stakeholders to obtain timely resolutions

· Ensuring employee engagement in the Center and culture building through regular engagement activities.

Culture & Capability building





· Ensure adherence to the code of conduct and stated values of the company.

· Establish and maintain a culture of open communication, accountability and timely decision making.

· Develop a pipeline of best-in-class human capital by supporting hiring, retaining key personnel and invest in training and development of key personnel and succession planning.

· Promote a high performance culture by institutionalizing innovative rewards and recognition programs

Compliance / Process Enhancement

· Establish best-in-class process to ensure adherence to quality systems and comply with quality standards.

· Ensuring defined patient care standards/commitments are met.

· Facilitate strict compliance to statutory & accounting norms and regulatory norms of process/operational adherence

· Adhere to code of conduct and uphold ethical practices

Pay: ₹600,000.00 - ₹1,000,000.00 per year

Benefits:

- Provident Fund

Work Location: In person

📌 Center Head (India)
🏢 Nova IVF Fertility a Unit of Rhea Healthcare
📍 India