Job Description – Front Office Executive

Position: Front Office Executive
Department: Administration / Front Office
Employment Type: Full-Time
Location: Amity University Patna

Key Responsibilities

- Act as the first point of contact for students, parents, visitors, faculty, staff, and other stakeholders.
- Welcome and assist visitors professionally and courteously.
- Handle front desk operations, visitor management, and telephone enquiries.
- Attend and respond to incoming calls, emails, and general enquiries and direct them to the appropriate department/person.
- Provide accurate information regarding University programmes, departments, facilities, events, and general campus-related queries.
- Coordinate with the Admissions, Administration, HR, Accounts, Security, and academic departments whenever required.
- Assist prospective students and parents during campus visits and coordinate with the concerned admission counsellors/teams.
- Maintain visitor records, enquiry registers, call logs, and other front-office documentation.
- Coordinate appointments, meetings, and visitor schedules.
- Assist in organising meetings, seminars, orientations, admission-related activities, and University events.
- Handle routine administrative and clerical tasks related to the front office.
- Ensure that the reception/front-office area is well organised and presentable at all times.
- Handle visitors and enquiries with confidentiality,



professionalism, and patience.
- Perform other duties and responsibilities as assigned by the reporting authority.

Eligibility & Qualifications

- Graduate in any discipline from a recognised university.
- Candidates with 2–8 years of relevant experience in front office, reception, administration, hospitality, education, or customer service will be preferred.
- Fresh graduates with excellent communication and interpersonal skills may also be considered.

Desired Skills

- Excellent verbal and written communication skills.
- Good command of English and Hindi.
- Pleasant personality and professional presentation.
- Strong interpersonal and customer-handling skills.
- Good knowledge of MS Office, email, and basic computer applications.
- Ability to multitask and handle multiple enquiries efficiently.
- Strong coordination and organisational skills.
- Ability to remain calm and courteous while dealing with students, parents, and visitors.

Key Competencies

Front Desk Management | Visitor Handling | Communication | Customer Service | Administration | Coordination | MS Office | Skilled Etiquette

Preferred Profile: A smart, presentable, confident, and service-oriented professional with excellent communication skills and a positive attitude.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

- Health insurance

Work Location: In person

📌 Hiring Front Office Executive for Patna location (India)
🏢 Amity University Patna
📍 India