Lead - Client Operations & Services (India)

Lead - Client Operations & Services (India)

28 Sep
|
Infosys BPM
|
India

28 Sep

Infosys BPM

India

Key Responsibilities:

- The Accounts Payable Manager has people management Client management stakeholder management and account management responsibility
- Your duties will include but are not restricted to
- Maintain and promote relationships with client key contacts who may be determining design opportunities and deal with existing business challenges
- Ensure customer Supplier satisfaction as it pertains to supply chain management and other value added services
- Requires experience interacting with vendors
- Extensive understanding of Supplier Accounting and Inventory accounting models within the electronics industry
- Requires comprehensive ability to develop strategic plans for all assigned accounts incorporating in depth knowledge of client s key supplier lines
- Must be able to prepare comprehensive internal quarterly business reviews iQBR presenting strategic plans and implementation steps to grow sales demand creation and improve customer service
- Ability to lead regular QBRs with major customers that unlock additional opportunities




- Must be able to promote and sell the value add supply chain and full life cycle programs offered by the client
- Requires proficiency in Microsoft AX SalesForce
- com SAP Oracle
- Responsible for providing outstanding customer service to Client s suppliers corporate departments
- and sales branches by staying within Service Level Agreements
- Maintain open communication with supplier contacts as well as sales branch and asset personnel in order to obtain and maintain up to date supplier information
- Build and maintain relationships with external partners vendors and industry peers to stay informed about emerging threats and best practices
- Collaborate with external parties to enhance SOC capabilities and effectiveness
- Communicates most complex AP related processes and status to external and internal suppliers written and verbally
- JOB COMPLEXITY
- Requires knowledge and experience in own discipline still acquiring higher level knowledge and skills

Preferred Skills:

BPM->Leadership - JL6B

📌 Lead - Client Operations & Services (India)
🏢 Infosys BPM
📍 India

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