About the Role We're looking for a friendly and proactive Customer Care Executive to handle order confirmations, returns, and exchanges for Titli India — a fast-growing women's ethnic wear D2C brand.

What You'll Do

- Call customers to confirm Cash on Delivery (COD) orders before dispatch
- Handle return and exchange requests professionally and promptly
- Coordinate with the operations team for smooth order processing
- Maintain basic records of call outcomes and customer interactions
- Follow up on undelivered or returned shipments when needed

What We're Looking For

- Good communication skills in Hindi (English/Gujarati is a plus)
- Comfortable making outbound calls and handling customer queries
- Basic smartphone/computer usage
- Positive attitude and ability to stay calm under pressure
- Prior experience in customer service or tele-calling is preferred but not mandatory

Perks

- Fixed salary + performance incentives
- Friendly work environment
- Be part of a growing fashion brand

Interested? WhatsApp your resume to 962465676 or drop by our office in Montessa.

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:

- Internet reimbursement
- Paid sick time

Work Location: In person

📌 Customer Care Executive (India)
🏢 TITLI INDIA
📍 India