Job Information

- Date Opened 09/08/2026
- Job Type Contract
- Industry Technology
- Work Experience 5+ years
- City Bangalore South
- State/Province Karnataka
- Country India
- Zip/Postal Code 560102

Job Description

ServiceNow Developer (ITSM, ITOM, CMDB & HAM)

Job Details

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Employment Type: Contract

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Work Mode: Hybrid (2 Days WFH / week)

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Location: Onsite (Hyderabad, Chennai, Pune, Bangalore, Coimbatore)

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Total Experience Required: 6+ years

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Relevant Experience Required: 6+ years in ServiceNow

Job Summary We are seeking an experienced ServiceNow Developer to design, develop, and customize solutions across ITSM, ITOM, CMDB, and Hardware Asset Management (HAM/HAM Pro) modules. The ideal candidate will build end-to-end platform configurations, automated workflows, and complex enterprise integrations.

Key Responsibilities

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Design and customize ITSM processes (Incident, Problem, Change, Request, Knowledge Management, Service Catalog).

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Implement and support ITOM capabilities, including Discovery, Service Mapping, Event Management, and MID Server Administration.

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Configure CMDB and CSDM alignment to ensure data quality, health, and governance.

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Implement HAM/HAM Pro lifecycle processes, including procurement, inventory management, stockrooms, and audits.

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Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, ACLs, and IntegrationHub workflows.

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Build and manage REST/SOAP web service integrations and Scripted APIs.

Requirements

- 6+ years of hands-on experience in ServiceNow application development and customization.

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Strong technical scripting background in JavaScript, Glide APIs, HTML, CSS, and ServiceNow API frameworks.

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Proven experience across ITSM, ITOM (Discovery/Service Mapping), CMDB/CSDM, and Hardware Asset Management (HAM).

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Hands-on experience with IntegrationHub, REST/SOAP web services, and MID Server setup.

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Robust understanding of ITIL v4 processes and Agile software development practices.

Preferred Qualifications

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Certified System Administrator (CSA) or Certified Application Developer (CAD).

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CIS certifications in ITSM, Discovery, Service Mapping, or Hardware Asset Management (HAM).

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Experience with HAM Pro implementation, SAM Pro, or ITAM optimization.

📌 ServiceNow Developer (ITSM, ITOM, CMDB & HAM) (India)
🏢 FyerX
📍 India