Hiring for customer service Executive

Chat process

Shift - UK

Domain:** Banking

Location:** Malad West, Mumbai

Position

Process Associate – UK Banking Chat Process**

Eligibility

Option 1 – HSC / 12th Pass**

* HSC / 12th pass candidates

* Minimum **2 years of relevant experience**

* Good communication skills

* Comfortable working in a UK shift

**Option 2 – Graduate Fresher**

* Graduate candidates with **0–1 year of experience**

* Freshers are eligible

* Positive written and verbal communication skills

* Candidates should be comfortable working in a UK shift

HSC + 2 Years Experience**

*Graduate Fresher / Graduate + 1 Year**

Key Responsibilities

* Handle customer queries through **chat support**

* Assist UK banking customers with their queries and requests

* Provide accurate and timely resolutions





* Follow banking process guidelines and compliance requirements

* Maintain quality and productivity standards

* Ensure a positive customer experience

Required Skills

* Excellent written and verbal communication

* Basic computer knowledge

* Good typing and customer-handling skills

* Ability to work in a target-driven environment

* Willingness to work in **UK shifts**

Job Location

**Malad West, Mumbai**

Interested candidates can apply/share their updated CV for further details .contact on +91-XXXXXXXXXX / mail - [email protected]

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Service Executive (India)
🏢 International BPO
📍 India