28 Sep
|
Educove
|
Chandigarh
28 Sep
Educove
Chandigarh
Key Responsibilities:
Student Guidance and Consultation:
- Provide one-on-one consultations with prospective students to understand their academic and career goals.
- Advise students on the appropriate English language courses, including IELTS preparation, based on their needs and aspirations.
Handling Walk-in Queries:
- Greet and engage walk-in students with a skilled and friendly approach.
- Offer detailed information on available courses, fees, and schedule to assist students in making informed decisions.
Follow-up with Prospective Students:
- Make follow-up calls to prospective students who have shown interest in the programs, answering any questions and encouraging them to proceed with enrollment.
- Keep track of student queries and follow-ups, ensuring timely responses and assistance.
Lead Conversion:
- Assist in converting leads into enrollments by addressing their concerns, guiding them through the registration process, and highlighting the benefits of the training center.
- Provide tailored counseling to students seeking career or academic direction related to language proficiency and IELTS.
Support in Enrollment Process:
- Assist students with course registration, documentation, and payment processing.
- Ensure a smooth transition from inquiry to enrollment, ensuring students have all necessary information to begin their courses.
Student Relationship Management:
- Build and maintain long-term relationships with students by providing ongoing support and addressing their needs throughout their course.
- Monitor student progress and satisfaction, and assist in resolving any issues related to their studies or enrollment.
Promotional Activities:
- Participate in organizing workshops, seminars, or open-house events to promote courses and the training center.
- Help develop and promote marketing materials to attract prospective students.
Ongoing Student Support:
- Provide continuous advice and counseling to enrolled students regarding their progress, exams, and further language development.
- Offer assistance with IELTS exam preparation, providing study tips and resources as needed.
Collaboration with Faculty:
- Collaborate with the academic team to stay updated on course offerings, exam schedules, and any changes to the curriculum.
- Provide feedback from students to the academic team to help improve the courses and student satisfaction.
Skills and Qualifications:
- Excellent communication skills in English (spoken and written).
- Previous experience in student counseling or sales (preferably in education or training) (not compulsory - Freshers can also apply)
- Solid organizational and administrative skills.
- A positive, empathetic, and patient attitude toward students.
Pay: Up to ₹20,000.00 per month
Work Location: In person
📌 Student Counselor (Chandigarh)
🏢 Educove
📍 Chandigarh