- Taking/Handling Inbound Customer calls, Outbound calls, Emails

- Listening to and understanding the customer’s requirements

- Provide product / service details & benefits to Customers

- Providing end to end solutions to the customer

- Asking the correct questions – probing and prompting the customer wherever

required

- Timely and accurate capturing all the information given by the customer

- Timely follow up with as per Escalation matrix till closure

- Staying current with knowledge of products/ processes & services

- Ensure full adherence to all the quality parameters and SOP

- Cooperate with other Team members, SMEs and Team Leaders.

- Ensure 100% adherence to schedule

- Escalating the call to the team leader / manager, wherever desirable

- Handling irate / demanding customers where necessary, in a tactical manner.
- Contact : +91-XXXXXXXXXX

Pay: ₹20,000.00 per month

Perks:

- Provident Fund

Application Question(s):

- Are you located in Bengaluru preferably near Whitefield?
- How many languages can you speak fluently?

Education:

- Bachelor's (Required)

Location:

- Whitefield, Bengaluru, Karnataka (Required)

Work Location: In person

📌 Inbound sales representative - Voice (India)
🏢 Amisol Global
📍 India