Job Summary:
The Senior Store Manager is a pivotal role that oversees all aspects of the store’s operations, ensuring smooth day-to-day functioning while delivering an unparalleled customer experience. The role requires strong leadership, business acumen, and a passion for fashion and bridal wear.

Key Responsibilities:

- Team Leadership:
- Recruit, train, and manage a team of stylists, sales associates, and administrative staff.
- Foster a positive, inclusive, and motivating work environment.
- Conduct regular performance evaluations and provide constructive feedback.
- Customer Service Excellence:
- Ensure each bride receives personalized service tailored to her needs and preferences.
- Handle escalated customer issues with professionalism and care.
- Build long-term relationships with clients to encourage repeat business and referrals.
- Store Operations:
- Oversee daily operations, including scheduling, inventory management, and visual merchandising.
- Maintain cleanliness, organization, and presentation standards.
- Ensure all rental gowns and accessories are cleaned, maintained, and ready for client use.
- Sales and Financial Management:
- Drive sales by implementing strategies to meet and exceed revenue targets.
- Monitor budgets, control costs, and manage store finances.
- Analyze sales data to identify trends and make informed decisions.
- Inventory and Vendor Management:




- Manage inventory levels and coordinate with vendors for recent stock and product returns.
- Track popular styles and ensure sufficient stock of high-demand items.
- Marketing and Events:
- Collaborate with the marketing team to plan and execute promotional events, bridal showcases, and sales campaigns.
- Use social media platforms to enhance store visibility and customer engagement.
- Compliance and Safety:
- Ensure compliance with company policies and local regulations.
- Promote a safe and secure store environment for staff and customers.

Qualifications:

- Proven experience as a store manager or senior managerial role, preferably in fashion or bridal retail.
- Strong leadership and team-building skills.
- Exceptional customer service and interpersonal skills.
- Business acumen with experience in sales, budgeting, and inventory management.
- Familiarity with bridal fashion trends and fabrics is a plus.
- Proficiency in point-of-sale systems and inventory management software.
- Excellent organizational and problem-solving abilities.

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,949.81 per month

Education:

- Bachelor's (Required)

Experience:

- total work: 5 years (Required)
- Management: 3 years (Required)

Language:

- Hindi (Required)

Work Location: In person

📌 senior store manager (India)
🏢 Brandface Retail
📍 India