Key Responsibilities1. Overall Business Management

- Manage the day-to-day operations of the printing company.
- Develop and implement business strategies to achieve revenue, profitability, and growth objectives.
- Set operational targets and monitor performance against budgets and KPIs.
- Identify new business opportunities and develop strategies to increase market share.
- Ensure effective coordination between production, sales, purchase, accounts, and administration.

2. Printing & Production Management

- Oversee the complete printing production process from job receipt to final delivery.
- Plan production schedules based on customer requirements and delivery deadlines.
- Monitor machine utilization, production capacity, manpower, and workflow.
- Ensure optimum utilization of printing presses, digital printers, finishing equipment, and other machinery.
- Minimize production downtime, wastage, rework, and material losses.
- Coordinate preventive maintenance and timely servicing of machinery.
- Ensure production is completed within agreed timelines and specifications.

3. Quality Control

- Establish and maintain high standards of printing and finishing quality.
- Monitor colour accuracy, registration, paper quality, finishing, binding, packaging, and final output.
- Implement quality-control procedures and corrective actions.
- Address customer complaints and ensure timely resolution of quality issues.

4. Sales & Customer Management

- Lead the sales team in achieving sales and profitability targets.
- Develop relationships with corporate clients, advertising agencies, publishers, institutions, and other customers.
- Participate in major client meetings, quotations, negotiations, and contract discussions.
- Monitor quotations, order conversion, customer follow-ups, and outstanding orders.
- Ensure timely delivery and high levels of customer satisfaction.




- Develop strategies for customer retention and recent-client acquisition.

5. Procurement & Inventory

- Oversee procurement of paper, inks, plates, chemicals, packaging materials, and other printing consumables.
- Negotiate prices and commercial terms with suppliers.
- Maintain appropriate inventory levels while controlling working capital.
- Monitor material consumption and wastage.
- Develop and maintain reliable supplier relationships.

6. Financial & Commercial Management

- Prepare and monitor annual budgets and operating expenses.
- Monitor job costing, margins, pricing, and profitability.
- Review production costs and identify opportunities for cost reduction.
- Coordinate with the accounts team regarding billing, collections, payables, and receivables.
- Ensure commercial decisions support the company's profitability and cash flow.

7. Team & Human Resource Management

- Lead, motivate, and develop employees across production and administrative functions.
- Establish performance targets and conduct regular performance reviews.
- Identify training and skill-development requirements.
- Ensure adequate staffing for production and other business functions.
- Maintain discipline, workplace safety, and a positive working environment.

8. Maintenance, Safety & Compliance

- Ensure printing machinery and equipment are properly maintained.
- Implement workplace health and safety procedures.
- Ensure compliance with applicable labour, environmental, fire, and other statutory requirements.
- Promote safe handling and storage of paper, inks, chemicals, and other materials.

Key Performance Indicators (KPIs)

- Sales and revenue growth
- Gross margin and profitability
- Production efficiency and machine utilization
- On-time delivery percentage
- Printing wastage and rework
- Customer satisfaction and retention
- Cost control
- Employee productivity
- Inventory management
- New customer acquisition

Pay: From ₹30,000.00 per month

Work Location: In person

📌 General Manager (India)
🏢 Big4 Online Business Services
📍 India