Afra Engineers is looking for an enthusiastic and target-oriented Inside Sales Telecaller to join our team in Idukki. The candidate will be responsible for contacting potential customers, understanding their requirements, explaining our products/services, generating leads, and supporting the sales team in achieving business targets.

Key Responsibilities

- Make outbound calls to prospective and existing customers.
- Respond to customer enquiries through phone calls and other communication channels.
- Understand customer requirements and provide suitable product/service information.
- Generate and qualify sales leads through telecalling.
- Follow up with leads and convert enquiries into sales opportunities.
- Maintain accurate records of calls, leads, follow-ups, and customer interactions.
- Coordinate with the field sales team for appointments and customer visits.
- Achieve assigned daily, weekly, and monthly sales targets.
- Build and maintain positive relationships with customers.




- Handle customer questions professionally and provide timely follow-up.
- Prepare basic sales reports and update lead status regularly.

Requirements

- Minimum 1 year of experience in telecalling, inside sales, customer service, or a related role preferred.
- Freshers with good communication skills may also apply.
- Good communication and convincing skills.
- Malayalam proficiency is required; knowledge of English is preferred.
- Basic computer knowledge and familiarity with MS Office/CRM tools.
- Ability to handle multiple calls and follow-ups efficiently.
- Self-motivated, confident, and target-oriented.
- Good interpersonal and customer-handling skills.

What We Offer

- Market-competitive salary based on experience and skills.
- Performance-based incentives.
- Supportive work environment.
- Opportunities for career growth and learning.

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Inside Sales Executive (India)
🏢 Afra engineers
📍 India