Key Responsibilities

- Handle inbound and outbound calls from patients and prospective patients.
- Schedule, reschedule, and confirm patient appointments.
- Provide accurate information about medical services, procedures, and facilities.
- Follow up with clients regarding appointments, services, and other requirements.
- Maintain proper records of client calls and interactions.
- Coordinate with the administration and healthcare teams to ensure smooth operations.
- Assist with day-to-day administrative activities related to patient communication.
- Maintain a professional, empathetic, and patient-focused approach during calls.
- Support initiatives aimed at improving patient satisfaction and experience.

Required Skills

- Valuable communication skills.




- Ability to handle calls professionally and confidently.
- Ability to handle multiple calls and administrative tasks efficiently.
- Basic computer and data-entry skills.

Qualifications & Experience

- Minimum qualification: Any Degree
- Previous experience in telecalling, customer service, healthcare, hospital, or clinic environments is preferred.
- Freshers with Good communication skills are also welcome.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Tele Calling Executive (Choolaimedu)
🏢 Elim Medical Consultancy
📍 Choolaimedu