STORE OPERATIONS & SALES EXECUTIVE (Delhi)

STORE OPERATIONS & SALES EXECUTIVE (Delhi)

28 Sep
|
NP Green Electric Vehicle Private
|
Delhi

28 Sep

NP Green Electric Vehicle Private

Delhi

We are looking for responsible, energetic and sales-oriented candidates to manage our Green EV electric scooter stores at

1)Karol Bagh Delhi

2)Uttar Nagar Delhi

3)Gittorni Delhi

4)Rohini Delhi

The selected candidate will be responsible for complete day-to-day store operations, customer handling, retail sales, B2B sales, dealer coordination, stock management and after-sales support.

Key Responsibilities

1. Store Operations -Open and close the store as per the prescribed timings. Ensure the store remains operational and properly managed throughout working hours. Maintain store discipline, cleanliness and hygiene. Ensure proper display and presentation of all EV models and accessories. Maintain daily store activity records. Ensure all store-related operational requirements are properly managed.

2. Customer Handling & Retail Sales- Welcome customers and understand their requirements. * Explain Green EV products, features, specifications, range, battery options, pricing, warranty and other details. * Conduct product demonstrations and test rides. * Follow up with potential customers and convert enquiries into sales. * Maintain records of enquiries, follow-ups and sales. * Achieve assigned monthly sales targets.

3. B2B Sales & Dealer Development * Identify and contact potential B2B customers and EV dealers. * Make regular calls and follow-ups with prospective dealers. * Generate B2B sales leads from the assigned territory. * Explain Green EV products and business opportunities to dealers. * Coordinate with dealers/customers until order closure. * Maintain proper records of B2B enquiries, calls, follow-ups and orders.

4.



Stock & Inventory Management * Maintain accurate records of stock received, sold, transferred and available at the store. * Maintain records of scooters, batteries, chargers, spare parts and accessories. * Conduct regular physical stock verification. * Immediately report any stock mismatch or shortage. * Maintain proper documentation for stock movement and sales.

5. Customer Support & After-Sales Coordination * Handle initial customer complaints and service-related queries. * Coordinate with the technical/service team for customer issues. * Arrange technicians whenever required. * Coordinate for spare parts and service requirements. * Maintain records of customer complaints and their resolution status. * Ensure customers receive timely updates regarding their service issues. 6. Google Business / Online Reviews * Encourage genuine customers to share their experience and review the store on the business profile. * Maintain good customer relationships to improve customer experience. * Keep track of customer feedback and reviews. * Escalate negative feedback or unresolved issues to the management.

7. Reporting & Documentation Maintain and submit regular reports including:



* Daily sales report * Customer enquiry report * Follow-up report * B2B calling & lead report * Stock received report * Stock sold report * Current stock report * Service/complaint report * Technician visit report * Spare parts requirement * Store activity report * Any other reports required by management Salary & Incentives Fixed Salary: per month Additional Incentives: * Incentive on retail scooter sales * Incentive on B2B sales * Incentive on dealer-generated/closed business * Additional incentives may be provided based on achievement of assigned targets

Total earning potential = Fixed Salary + Sales Incentives + B2B Incentives

Candidate Profile We are looking for candidates who are: * Responsible and punctual * Good at customer communication * Comfortable with sales and follow-ups * Confident in explaining products to customers * Comfortable making B2B/dealer calls * Good at maintaining records and reports * Able to independently manage a store * Basic knowledge of smartphones, WhatsApp, Excel/Google Sheets and online business profiles * Target-oriented and willing to work in a sales setting

Experience Preferred: 0 -2 years of experience in: * Retail Sales * Automobile / EV Sales * Two-Wheeler Sales * Store Operations * B2B Sales * Dealer Sales * Customer Support Freshers with strong communication and sales skills may also apply. Working Hours Full-Time | Store-based role Candidate must be comfortable working according to store operating hours, including weekends/holidays as per business requirements.

Join Green EV and grow with India’s expanding electric mobility ecosystem.

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 STORE OPERATIONS & SALES EXECUTIVE (Delhi)
🏢 NP Green Electric Vehicle Private
📍 Delhi

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