- Respond to customer inquiries via phone, email, and live chat in a timely manner.
- Investigate and resolve customer complaints, escalating complex issues when necessary.
- Log interactions and update customer accounts accurately in our CRM system.
- Develop a deep understanding of our products to provide accurate support.
Requirements:
- Fresher/1+ years of experience in customer service or a client-facing role.
- Excellent verbal and written communication skills.
- Ability to remain calm, patient, and qualified with frustrated customers.
- Experience using CRM or helpdesk software.
- High school diploma or equivalent.
Pay: ₹15,000.00 - ₹20,000.00 per month
Location:
- Greater Noida, Uttar Pradesh (Preferred)
Work Location: In person
📌 Customer Service Officer (India)
🏢 OneStop Funding Solutions
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.