The Auto Sales Manager is responsible for achieving vehicle sales targets, leading the sales team, improving customer satisfaction, increasing dealership profitability, and ensuring smooth sales administration. The role includes sales planning, lead management, team performance monitoring, customer handling, vehicle delivery coordination, reporting, and branch-level administrative control.

Sales Roles and Responsibilities

- Prepare monthly, quarterly, and annual vehicle sales plans in line with dealership targets.
- Achieve assigned targets for current vehicle sales, used-car sales where applicable, accessories, insurance, finance, extended warranty, and exchange business.
- Lead, guide, motivate, and monitor sales consultants, team leaders, tele-callers, and field sales executives.
- Allocate sales targets territory-wise, executive-wise, model-wise, and channel-wise.
- Monitor daily enquiries, test drives, bookings, cancellations, retail deliveries, pending payments, and target achievement.
- Ensure all customer enquiries from walk-ins, telephone calls, website leads, social media, campaigns, and referrals are promptly attended to.
- Review lead follow-up status and ensure sales executives update CRM/DMS systems regularly.
- Conduct daily sales review meetings and discuss enquiry conversion, booking status, delivery plan, lost cases, and competitor activity.
- Plan and conduct test-drive campaigns, road shows, customer meets, corporate sales activities,



exchange camps, and local promotional events.
- Build relationships with corporate customers, fleet operators, institutions, government departments, and key local business contacts.
- Coordinate with banks, NBFCs, insurance companies, and exchange partners to improve vehicle financing and booking conversion.
- Ensure that quotations, finance details, insurance options, exchange valuation, offers, and delivery commitments are clearly explained to customers.
- Handle key customers, escalated customer complaints, delayed-delivery cases, and high-value sales negotiations.
- Analyse competitor models, pricing, offers, market trends, customer preferences, and local-area sales opportunities.
- Ensure proper vehicle display, showroom presentation, test-drive vehicle availability, and sales promotion material.
- Monitor booking-to-retail conversion and take corrective action for cancellations, finance rejections, and delivery delays.
- Ensure timely vehicle delivery and conduct customer-delight activities during handover.
- Obtain customer feedback after delivery and coordinate with service, CRM, insurance, and finance teams for any post-sale support.
- Improve customer satisfaction scores, repeat sales, referrals, and online reviews.

Pay: ₹20,000.00 - ₹50,000.00 per month

Benefits:

- Cell phone reimbursement
- Paid sick time
- Provident Fund

Work Location: In person

📌 SALES MANAGER - Mahindra LMM AUTO SALES (Last Mile Mobility) (Nellore)
🏢 Balaji agencies and Industries
📍 Nellore