Role & responsibilities

- Maintain call and work-related records accurately
- Coordinate with the Business Development team and complete assigned tasks on time
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Identify and assess customers needs.
- Dial outbound and attend inbound calls of customer and leads.
- Use internal tools and methods to provide best possible service to the customer.
- Negotiate with leads on behalf of customer.
- Keep customer up-to date on the progress of his account.
- Follow communication procedures, guidelines and policies.

Preferred candidate profile

- Diploma or Bachelors degree in any discipline
- Relevant 1year experience preferred
- Good communication skills in Hindi, Marathi & English
- Interest in customer support and digital marketing
- Willingness to learn and work in office

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Business Development Support Executive (India)
🏢 Digitize Matrix
📍 India