Closing date for applications: 28/09/2026

Location Gurugram, India

Job typePermanent | Contract typeFull Time

#R-00285609

Join our digital revolution in NatWest Digital X

In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Job description

This role is based in India and as such all normal working days must be carried out in India.

Join us as a Software Engineer

- This is an opportunity for a driven Software Engineer to take on an exciting new career challenge
- Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority
- It’s a chance to hone your existing technical skills and advance your career
- We're offering this role at senior analyst level

What you'll do

In your new role, you’ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions.

The role involves monitoring critical applications, troubleshooting incidents, performing root cause analysis, ensuring system stability, and supporting business-critical production environments.

You’ll also be:

- Producing complex and critical software rapidly and of high quality which adds value to the business
- Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning
- Collaborating to optimise our software engineering capability
- Designing, producing,



testing and implementing our working code
- Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations

The skills you'll need

We are looking for a Production Support Engineer with 3-6 years of experience to join our team. The ideal candidate should have strong production support experience, working knowledge of Unix/Linux systems, and exposure to AWS cloud services. ITIL knowledge / certification and experience with scripting, monitoring tools, or DevOps practices will be preferred.

You’ll also need:

- 3+ years of Production Support experience in a 24x7 workplace
- Good knowledge of Unix/Linux commands and troubleshooting
- Working experience with AWS services and cloud-based applications
- Experience in incident management, problem management, and RCA preparation
- Exposure to monitoring, log analysis, and application support activities
- Strong analytical and communication skills
- Ability to work with cross-functional teams and handle critical production issues

Welcome to our Gurugram hub

Spanning 437,000 sq. ft., our campus in Gurugram features two state-of-the-art towers – 1A and 2A at the Candor TechSpace in Sector 21.

Key facts:

- Surrounded by 28 acres
- Space for 4,100 colleagues
- Opened in 2010

Our tech stack

Here’s just some of the technologies we use.

Front end

- JavaScript
- ReactJS
- AngularJS

Back end

- Python
- Java
- Microsoft Dynamics

DevOps

- AWS
- GitLab
- Google Cloud Platform

Data

- Kafka
- Hadoop
- PostgreSQL
- Snowflake

📌 Software Engineer (Gurugram)
🏢 National Westminster Bank
📍 Gurugram