- As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.
- Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency.
- Able to manage difficult customer issues while working in a fast-paced setting
- Determine the reason for delinquency and best course of action to assist our Borrowers.
- Engage our consumers with the highest level of respect and dignity.
- Document all collection efforts for each assigned account in accordance with established procedures and compliance policies.




- Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards.
- Ensure all accounts in assigned lists are managed accurately and timely.
- Calls are majorly outbound, and over a period moves to a blended (inbound/outbound) environment.
- Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments.

Contact -

HR Pratham Chavan

No - (phone hidden) (Whatsapp)

Email - [email protected]

Pay: ₹10,555.61 - ₹34,647.68 per month

Work Location: In person

📌 Customer Service Executive (Pune)
🏢 Credence Resource Management
📍 Pune