Functional Area:

IT Software – Software Testing & Adhoc

Role Category:

Support

Role Category:

-

Employment Type:

Full Time

Experience:

1 to 3 years

Location:

Navi Mumbai

Job Summary

- Manage and resolve technical support tickets.
- 100% SLA adherence while ensuring day to day functionality of the application in production.
- Facilitate effective and proactive communications with both internal and external customers.
- Test product-level functionality and recent releases. Identify and communicate areas for improvement.
- Serve as the technical expert for our client software implementations.
- Serve as a primary contact for our client’s IT department.
- Troubleshoot database, and software problems for our client implementations.
- Configure system settings and options, and execute unit/integration/acceptance testing.
- Strong knowledge and experience in SQL.
- Lead testing of those interfaces. Includes reconciling data for clients system(s).




- Work with Help Desk personnel to resolve client application issues.

Required Skills

- Good working knowledge of Microsoft Office (in particular Excel and Outlook)
- Exposure to SQL Server
- Data definition, data manipulation, data control, and transactional control
- Administration, including creating and restoring SQL backups
- Development, including creating stored procedures, complex data queries.
- Knowledge of FTP, secure FTP, and PGP

Required Qualification

- B.Sc/B.Tech/B.E. in Any Specialization or advanced degree in Computer Science or equivalent.
- Prefer candidate with experience in or exposure to any code language.
- Customer-facing experience with large customers preferred.
- Minimum 1 to 2 years of experience in SQL

📌 Database Engineer (Navi Mumbai)
🏢 Automate Buddy
📍 Navi Mumbai