We are looking for a friendly and qualified Front Office Associate to join our team and be the first point of contact for our valued guests.

Key Responsibilities:

- Greet and welcome guests with a positive and professional attitude
- Handle check-in and check-out procedures efficiently
- Manage reservations, inquiries, and guest requests promptly
- Maintain accurate records of guest accounts and billing
- Coordinate with other departments to ensure smooth guest experiences
- Uphold high standards of customer service and hotel policies

Requirements:

- B.Sc. or Diploma in Hotel or Hospitality Management preferred
- Prior experience in front office/guest relations is a plus
- Excellent communication and interpersonal skills
- Proficiency in MS Office and hotel management systems (preferred)
- Strong problem-solving and multitasking abilities




- Pleasant personality with a guest-first approach
- Flexibility to work in shifts, including weekends and holidays

Job Type: Full-time

Pay: ₹16,500.00 - ₹18,500.00 per month

Benefits:

- Commuter assistance
- Food provided
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Powai, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

- Bachelor's (Preferred)

Experience:

- Hotel: 1 year (Preferred)

Shift availability:

- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)

Work Location: In person

📌 Front Office Associate (Powai)
🏢 Meluha The Fern Mumbai, Powai, Series by Marriott
📍 Powai