28 Sep
|
Anand Rathi IT
|
Rajasthan
28 Sep
Anand Rathi IT
Rajasthan
Designation: Executive/Sr. Executive/Asst. Manager/ManagerRoles and Responsibility:Engage IFAs on regular basis over the phone to assist them on the query they raised.Coordinate with internal team members to resolve IFAs queries.Increase usage of platform by engaging IFAs on frequent basis.Update IFAs on current features / recent changes in the program.Engage IFAs regularly over the phone.Ensure high level quality service.Ensure IFA renew services within specific time.KPIs:Platform Usage / Query Handling / RenewalsRequisite Experience:Ideally 1 to 2 years of work experience as Relationship ManagerQualifications RequiredB. ComBMS/MBA FinancePersonal Traits:Good Communication Skills, Soft Spoken, good with telephonic conversation.Personal Finance Domain knowledgeConfident, Target Oriented, EnthusiasticPersuasive, approachable, professional, organised in work.
📌 Customer Support Executive (Rajasthan)
🏢 Anand Rathi IT
📍 Rajasthan