Job Description – Retail Sales / Customer Service

Position: Retail Sales Executive / Customer Service Executive

Industry: Apparel / Fashion Retail

Locations: Mumbai & Jaipur

Experience: Relevant experience in an Apparel Retail Brand

Employment Type: Full-Time

About the Role

We are looking for an energetic and customer-focused Retail Sales / Customer Service Executive to join our apparel retail team in Mumbai and Jaipur.

The ideal candidate must have prior experience working with an apparel/fashion retail brand and should possess excellent communication and customer-handling skills. The candidate will be responsible for delivering a premium in-store customer experience while achieving sales targets.

Key Responsibilities

- Welcome and assist customers in the store and understand their requirements.
- Provide personalized product recommendations based on customer preferences, occasion, size, and budget.
- Achieve individual and store-level sales targets.
- Explain product features, fabrics, fits, sizes, pricing, and promotions to customers.
- Maintain strong customer relationships and encourage repeat purchases.
- Handle customer queries, feedback, exchanges, and complaints professionally.
- Maintain proper product presentation, visual merchandising, and store standards.
- Ensure merchandise is properly displayed, tagged, sized, and replenished.
- Assist customers with trials, product selection, and styling suggestions where required.




- Coordinate with the store team for stock availability and customer requirements.
- Maintain accurate records of sales, customer interactions, and daily store activities.
- Support stock counting, inventory management, inward/outward processes, and stock replenishment.
- Ensure smooth billing and coordination with the cashier/POS team.
- Follow company policies and standard operating procedures.
- Maintain a clean, organized, and premium shopping environment.
- Stay updated on new collections, product launches, offers, and brand guidelines.

Required Skills & Qualifications

- Graduate/12th pass or equivalent; relevant retail qualification will be an advantage.
- Previous experience with an Apparel/Fashion Retail Brand is mandatory.
- Good English and Hindi communication skills.
- Strong customer-handling and interpersonal skills.
- Excellent verbal communication and presentation skills.
- Positive, confident, and customer-oriented personality.
- Robust sales and target-achievement mindset.
- Basic knowledge of POS systems and MS Office will be an advantage.
- Good understanding of apparel, fashion, fabrics, sizes, and styling will be preferred.
- Ability to work in a fast-paced retail environment.
- Willingness to work in shifts, weekends, and during peak retail periods.

Mail updated resume with salary details-

Email: etalenthire{at}gmail{dot}com

satish: 88O 27 49 743

Skills:- retail sales, Customer Service, apparel retail sales, CSA and sales promoters

📌 Retail sales/ Customer service (Apparel retail Brand) (Mumbai)
🏢 vaaragonenterprisescom
📍 Mumbai