Receptionist

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

3 year(s)

3 year(s)

Apply By

Not Provided

Posted few hours ago

Job

Be an early applicant

About the job

Position: Hospital Receptionist

1. Position Details

- Designation: Receptionist / Front Office Executive
- Department: Front Office
- Location: Lucknow
- Qualification: Minimum Graduate in any discipline
- Experience: 03 years of experience in a hospital/healthcare setting preferred
- Employment Type: Full-Time
- Gender: Both / Female preferred
- Proficient in MS Excel and computer operations.
- Salary: 15k 20k / Based on performance
- Reporting To: Front Office / Receptionist

2. Job Summary

The Hospital Receptionist will be responsible for managing the hospital's front desk and providing professional assistance to patients, attendants, visitors. The role involves patient registration, appointment coordination, billing, handling enquiries, maintaining records, and ensuring smooth communication between patients and hospital departments.

The candidate should have good knowledge of ECHS, Railway, RDSO, CGHS, NR, ESIC, Ayushman Bharat (AB), DDU, PTDDU and various health insurance schemes/processes , along with strong computer and communication skills.

3. Key Roles & Responsibilities

1.Manage hospital reception, patient registration, OPD appointments, enquiries, telephone calls, and visitor handling professionally.

2.Assist and guide patients/attendants regarding doctors, departments, hospital services, procedures, and timings.





3.Handle and coordinate patient cases under ECHS, Railway, NR, ESIC, Ayushman Bharat (AB), DDU, PTDDU , and other applicable government healthcare schemes.

4.Ensure compliance with NABH standards and hospital SOPs related to patient registration, identification, patient rights, confidentiality, documentation, communication, and front-office processes, and maintain required records for audits.

5.Maintain accurate patient records, registers, reports, documentation, and data entry in hospital software/portals.

6.Prepare and maintain MS Excel reports/sheets and perform day-to-day computer operations including MS Word, email, printing, scanning, and data management.

7.Coordinate effectively with OPD, Emergency, Billing, MRD, Nursing, Diagnostics, Accounts, and other hospital departments for smooth patient services.

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 3 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Market-competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Receptionist (Lucknow)
🏢 K K Hospital
📍 Lucknow