28 Sep
|
BDO India
|
Rajkot
Role OverviewThe Front Office Executive will be responsible for managing the reception desk and ensuring smooth day-to-day operations at the front office. The role requires excellent communication, organizational, and interpersonal skills to provide a professional and welcoming environment for visitors, employees, and clients.Key Responsibilities- Greet and welcome visitors and guests, ensuring a positive first impression of the organization.- Manage the front desk and telephone switchboard operations, including answering calls, routing them to appropriate departments, and placing outgoing calls when required.- Ensure the reception desk is staffed and fully functional during office hours.- Handle conference/meeting room bookings efficiently.- Respond to general inquiries and provide accurate information or assistance to visitors and callers.- Manage the process of ordering business cards for staff as per the company's defined process.- Oversee the housekeeping and professional upkeep of the reception area, ensuring newspapers, magazines,
and other materials are neatly organized.- Promote a friendly and welcoming office environment.- Be familiar with security and emergency procedures; coordinate with security personnel in case of breaches or problem situations.- Support in initiating emergency procedures as per location-specific response guidelines.- Assist in raising purchase orders, invoice tracking, and ordering office essentials/medicines on time.- Provide administrative support to other office functions as required.Qualifications & Skills- Bachelor's degree in any discipline (preferred).- 2–4 years of experience in a front office, receptionist, or customer-facing role in a corporate environment.- Excellent communication skills (verbal and written).- Strong organizational and multi-tasking abilities.- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).- Professional demeanor with the ability to handle sensitive information discreetly.- Solid interpersonal skills with a customer service orientation.
📌 Front Office Executive (Rajkot)
🏢 BDO India
📍 Rajkot