Job Title: Program Support ExecutiveCompany: WsCube TechLocation: JaipurWork Mode: On-siteEmployment Type: Full-timeQualification: B.Tech/B.E. in Computer Science, IT, or a related fieldExperience: Freshers or candidates with up to 2 years of experienceRole OverviewWe are looking for a proactive and learner-focused Program Support Executive to coordinate with learners, mentors, and internal teams. The role involves managing class operations, resolving learner concerns, supporting LMS activities, and ensuring a smooth learning experience.Key Responsibilities- Address learner queries and ensure timely resolution.- Creating documents and presentations, research and development.- Coordinate with mentors regarding sessions, doubts, feedback, and learner concerns.- Manage class scheduling, rescheduling, reminders, and communication.- Handle learner communities and publish relevant updates and resources.- Support LMS activities,



including content, access, and learner issues.- Call learners for feedback, engagement, follow-ups, and issue resolution.- Track concerns and coordinate with relevant teams until closure.- Maintain program data related to courses, content, learners, and class delivery.- Identify recurring issues and recommend process improvements.- Support learner engagement, satisfaction, and retention.Required Skills- Solid verbal and written communication.- Good coordination and problem-solving abilities.- Working knowledge of Excel, Google Sheets, and digital platforms.- Ability to manage multiple tasks and follow-ups.- Professional, patient, and learner-focused approach.- Strong documentation and attention to detail.

📌 Program Support Executive (Bhilwara)
🏢 wscube tech
📍 Bhilwara