Job Description Purpose
N nDrive business growth in the branch through business development activities, including cross selling and managing customer relationships and appropriate customer support thereby ensuring achievement of branch sales targets.
N n Key Responsibilities
N n· Provide inputs into formulation of a sales plan for the branch in terms of identifying potential clients, highlighting customer requirements and forecasting market trends
N
- n
- Monitor sales targets at the branch level on a monthly basis, highlight deviations and initiate corrective action as required N
- Ensure adherence to sales budget at the branch level N
- Identify potential business opportunities from multiple channels and develop a pursuit plan N
- Negotiate and finalize terms with clients in terms of product specifications, payment terms and timelines and obtain approval from the Regional Head – Sales & Marketing N
- Build and maintain relationships with customers in the branch to facilitate deep understanding of their needs and direct swift resolution of any customer queries N




- Ensure specifications of the customer are documented in the relevant formats and forwarded to the concerned department N
- Liaise with the IPC team at the center to ensure execution of orders in line with predefined timelines and criteria N
- Liaise with the customer on a regular basis and ensure changes in order specifications are communicated to the concerned department N
- Drive collections from clients as per contractual agreement N
- Ensure timely dispatch of the goods to the client‘s site as per the delivery schedule N

n· Institutionalizepolicies / processes to enhance response quality and minimize response time to customer queries and provide the support required by customers
N
- n
- Lead establishment of service centers or identify partner agencies to provide quick after sales service to customers N
- Provide technical support to customers on after-sales related issues

📌 Sales Team Lead (Race Course)
🏢 Bharat Bijlee
📍 Race Course