Job Purpose "This position is open with Bajaj Finance Ltd."

Culture Anchor:

- Think like an Entrepreneur: Encourages new ideas, helps teams improve, and supports them in taking up challenges.
- Practice Emotional Intelligence: Listens to others, stays calm under pressure, and treats everyone with respect.
- Transform Continuously: Explores opportunities and encourages teams to improve processes and systems for better delivery.
- Recognize & Reward Success: Recognizes hard work, supports talent growth, and ensures fair rewards and development.

Duties and Responsibilities

- To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections.
- Control bucket flow cases and focus on non-starters.
- Ensuring documented feedback.
- Ensuring legal guidelines are complied with while repossessing products.
- Ensuring audit queries are complied with.
- Ensuring adequate "Feet on Street" availability area-wise / bucket-wise / segment-wise.
- Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters, and Weekly review with the collection executives.




- Ensuring background and reference check of agencies / DCTs being appointed.
- Constant evaluation of DCTs and agencies.
- Identify and manage training needs for the CEs.
- Support collection officers in legal / police issues.
- Ensuring timely and profitable disposal of seized stock & safe custody of seized products.
- Visit random customers.

Required Qualifications and Experience

- People Management skills.
- Demonstrated success & achievement orientation.
- Excellent communication skills.
- Negotiation skills.
- Strong bias for action & driving results in a high-performance environment.
- Demonstrated ability to lead from the front.
- Excellent relationship skills.
- Affirmative in nature, robust leadership skills, clarity of thought, and perseverance.
- Exceptionally high motivational levels and needs to be a self-starter.
- Working knowledge of computers.

Locations Basic Section

Job Level: GB07

Job Title: Zonal Manager - Debt Management Services - Urban GCL, Consumer - GCL, SF, Consumer - GCL, SF

Job Location Country: India

State: DELHI

Region: North

City: New Delhi

Location Name: Delhi - Pitampura Tier Megapolis

📌 Zonal Manager - Debt Management Services... (India)
🏢 Bajaj FinServ
📍 India