28 Sep
|
QuantumCommit
|
Bengaluru
28 Sep
QuantumCommit
Bengaluru
? We’re Hiring | Senior Jira Service Management (JSM) Implementation Specialist
? Location: Bengaluru
? Experience: 9–10 Years
⏳ Notice Period: 15 days or less
We’re looking for a skilled JSM Implementation Specialist with strong ITSM & ITIL process knowledge to support an enterprise ITSM implementation.
? Key Skills
- Jira Service Management (JSM) / Jira
- ITSM & ITIL process implementation
- JSM Configuration – Workflows, Request Types, SLAs, Queues & Automations
- Requirements Gathering & Process Mapping
- UAT, Testing, Go-Live & Hypercare Support
- Reporting, Dashboards & SLA Tracking
- Integrations & Data Migration
- Stakeholder Management
? What We’re Looking For
• 9–10 years of relevant experience; 10+ years can also be considered
• Solid hands-on experience in JSM implementation and configuration
• Experience implementing Incident, Request, Change, Problem,
Knowledge & Asset Management processes
• Strong understanding of ITIL and ITSM practices
• Good communication and stakeholder management skills
• Only candidates with a notice period of 15 days or less
?️ Interview Process
Virtual Drive: 29 September
Candidates shortlisted after L1 will need to attend the next round in the office on the following day .
? Interested candidates or referrals: Please share relevant profiles at the earliest.
? Follow our page for more opportunities across IT, Engineering, QA, Cloud, Data, AI/ML and other technology roles.
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📌 ? We’re Hiring | Senior Jira Service Management (JSM) Implementation Specialist (Bengaluru)
🏢 QuantumCommit
📍 Bengaluru