? We’re Hiring | Senior Jira Service Management (JSM) Implementation Specialist

? Location: Bengaluru

? Experience: 9–10 Years

⏳ Notice Period: 15 days or less

We’re looking for a skilled JSM Implementation Specialist with strong ITSM & ITIL process knowledge to support an enterprise ITSM implementation.

? Key Skills

- Jira Service Management (JSM) / Jira
- ITSM & ITIL process implementation
- JSM Configuration – Workflows, Request Types, SLAs, Queues & Automations
- Requirements Gathering & Process Mapping
- UAT, Testing, Go-Live & Hypercare Support
- Reporting, Dashboards & SLA Tracking
- Integrations & Data Migration
- Stakeholder Management

? What We’re Looking For

• 9–10 years of relevant experience; 10+ years can also be considered

• Solid hands-on experience in JSM implementation and configuration

• Experience implementing Incident, Request, Change, Problem,



Knowledge & Asset Management processes

• Strong understanding of ITIL and ITSM practices

• Good communication and stakeholder management skills

• Only candidates with a notice period of 15 days or less

?️ Interview Process

Virtual Drive: 29 September

Candidates shortlisted after L1 will need to attend the next round in the office on the following day .

? Interested candidates or referrals: Please share relevant profiles at the earliest.

? Follow our page for more opportunities across IT, Engineering, QA, Cloud, Data, AI/ML and other technology roles.

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📌 ? We’re Hiring | Senior Jira Service Management (JSM) Implementation Specialist (Bengaluru)
🏢 QuantumCommit
📍 Bengaluru