HCLTech is hiring for Payments & Mortgage process

Walkin Drive in Noida

Dates: 25th September 2026

Timing: 11:00 AM - 2:00PM

Walk-In Address: No. A 8 & 9, Sector 60, Noida -

Work Location: Noida

Contact Persons: Navya/Shruti

Please carry:2 Updated Resume1 Passportsize1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

Role: Senior Process Associate

SHORTDESCRIPTION section. 1 of 6.Section Title: Job Summary

Job Summary

Senior Process Associate MBO Operations (NOA / Payments / Escrow)

Role Purpose

Responsible for managing complex transactions, supporting process governance, coaching junior associates, and driving operational effectiveness across NOA, Payments, and Escrow functions

LONGDESCRIPTION section. 2 of 6.Section Title: Key Responsibilities

Key Responsibilities

Key Responsibilities

NOA

- Review complex contracts and ownership modifications.
- Perform detailed audits on contracts and supporting documentation.
- Resolve escalations and exception cases.
- Ensure compliance with audit requirements and policies.

Payments

- Handle payment research and reconciliation activities.
- Investigate unapplied payments, ACH rejects, and payment discrepancies.




- Support month-end reconciliation activities.
- Coordinate with stakeholders for issue resolution.

Escrow

- Review escrow exceptions and balance due cases.
- Process complex escrow transactions.
- Validate financial calculations and supporting documents.
- Support root cause analysis of defects.

Governance & Improvement

- Conduct quality reviews and provide feedback.
- Assist in training and onboarding of recent hires.
- Support reporting and MIS preparation.
- Identify process improvement opportunities.
- Participate in RCA and corrective action planning.

Required Skills

- Strong analytical skills.
- Intermediate to Advanced Excel.
- Problem-solving capability.
- Stakeholder management.

Process documentation experience

LONGDESCRIPTION section. 3 of 6.Section Title: Skill Requirements

Skill Requirements

Experience

- 1 to 4 years of experience in NOA, Mortgage, Escrow, Payments, Banking Operations, or Financial Services.

Key KPIs

- Quality Score
- Productivity Achievement
- Escalation Resolution
- Rework Reduction
- Compliance Adherence
- Training Effectiveness

📌 Walkin Drive - 25th Sep - Payments/Mortgage Process Noida
🏢 HCLTech
📍 Noida