- The Warranty Supplier Recovery Engineer is responsible for recovering the warranty spend amount from NA suppliers ( for supplier parts failures in Ford vehicles built in NA & sold globally) for allocated commodity ( Eg : Power train, Electrical, Interior , Underbody, Exterior).

- Responsibilities include sending the monthly debit packs/warranty claims to suppliers and needs to manage supplier responses/queries through emails/meetings.

- In the event of supplier disputes, they need to work with Ford PD/Product Development team to resolve it.

- Negotiate with suppliers to get better share rate % / recovery for Ford.

- If supplier wants physical parts for analysis, they need to coordinate and ship samples to suppliers. They must get failure/root cause analysis report from suppliers to prevent failure recurrence.

- Responsible to implement efficiency innovation projects through automation of manual reports if any by utilizing data analytical tools.

- Overall,



the intent of this team to get recovery for Ford and to improve suppliers’ parts quality thereby increasing retention at Ford network.

Mandatory Skills

- Valuable communication (both oral & written), presentation and Interpersonal skills.

- Data Analytics/Software & Technology skills (like Python, Power Automate, Power Apps, Power BI etc.,)

- Technical/Engineering skills.

- Passion to acquire new skills.

Preferred Skills

- Negotiation & supplier handling skills.

- Advanced computer skills (e.g.

Excel

Macros, Pivot table, conditional formulas, analytics etc.)

- Analytical & Problem solving.

- Collaboration.

BE (Mechanical/Automobile/Mechatronics/EEE/ECE) & MBA (preferred but not mandatory)

Min 4~5 years of relevant work experience in automotive industry.

📌 Warranty Analyst (Chennai)
🏢 Ford Motor
📍 Chennai