Virtual Drive for Customer Support Executive (Voice) for HCLTECH

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nHCL Tech Hiring for US/UK Voice Process 26 Sept 2026

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nVirtual Drive Timing- 11:00 AM-12:30 PM

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n26-Sept-26 (Saturday)

nJoin: https://teams.microsoft.com/meet/479591562317911?p=i5vhu4NAeXOB3HDXve

nMeeting ID: 479 591 562 317 911

nPasscode: bX2qy9U3

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nDesignation: Customer Care Representative-Freshers

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nAny Grad/UG can apply (No Regular Students / No Law Graduate)

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nBE B.tech, MTech, BCA and MCA is not eligible.

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nWork Location: Noida

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nTwo Way Cabs Available

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nSpecial Note:

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- The candidate will be available to join the interview only until 12:30 PM today.
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- We are considering only candidates from the Delhi NCR location.
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n - Customer Service Executive - Fresher

nCandidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.





nWork Experience & Qualification criteria:

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- Excellent communication skills - both verbal and written - with a skilled telephone etiquette
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- Helpful, empathetic, and enthusiastic about customer service
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- Freshers in US/UK Inbound calling preferably in Banking domain
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- Answer all inbound queries as per call flow procedure.
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- Adherence to process to ensure high quality and customer service.
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- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
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- Break schedule adherence.
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- Involvement in motivational activities, implementing feedback given during monitoring sessions.
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- Updating various logs like escalation log, complaint tracker etc.
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- Ensuring data security - proprietary data of customers
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📌 Virtual Drive for Freshers - Customer Service - 26 Sep 2026 (Noida)
🏢 HCLTech
📍 Noida