1 Training & Development:

 Design and deliver structured training programs for housekeeping,

hospitality, and soft services staff.

 Train staff on cleaning techniques, equipment handling, chemicals,

and PPE usage.

 Develop training materials, SOPs, manuals, presentations, and practical demonstrations.

2 Housekeeping Operations  Train teams on daily, periodic, and deep-cleaning procedures.

 Educate staff on floor care, restroom sanitation, room cleaning, and public area upkeep.

 Ensure adherence to hygiene, infection control, and waste management standards.

 Promote best practices for sustainability and eco-friendly cleaning.

3 Hospitality & Customer Service  Train staff on hospitality etiquette, grooming standards, and professional conduct.

 Enhance customer service skills, communication, and complaint handling.

 Promote a guest-focused approach aligned with brand and client expectations.

 Support front-of-house service standards where applicable.

4 Compliance & Quality Assurance  Conduct audits, assessments, and on-the-job evaluations.

 Monitor service quality and recommend corrective actions.

 Support ISO, NABH and internal quality management system.





5 Performance & Reporting  Assess trainee performance through practical and theoretical evaluations.

 Maintain training records, attendance, and competency matrices.

 Provide feedback to supervisors and management.

 Identify training gaps and recommend continuous improvement initiatives.

Skills & Competencies

 Strong knowledge of housekeeping and hospitality operations

 Excellent presentation, communication, and coaching skills

 Practical understanding of cleaning chemicals, machinery, and safety procedures

 Customer-service oriented mindset

 Ability to train multicultural and multi-skilled teams

 Robust organizational and documentation skills

Qualifications & Experience  Diploma or Certification in Hospitality, Housekeeping, or Facilities Management

 Certified Trainer / Train-the-Trainer qualification preferred

 3–7 years of experience in housekeeping or hospitality within FM or hotel environments

 Prior training or supervisory experience is an advantage.

Location Hitechcity, Madhapur, Hyderabad, Telangana, India 500081

Qualification Any Graduate

Department House keeping

📌 Trainer - Soft Service (Housekeeping & Security) (Hyderabad)
🏢 Nextenti Tech Private
📍 Hyderabad