- Handle customer enquiries received through IndiaMART, WhatsApp, Phone Calls, Website and Digital Leads.

- Contact potential customers and understand their machine requirements.

- Explain machine specifications, features, applications, pricing and benefits.

- Generate new leads through calls, WhatsApp, social media and other sales channels.

- Follow up regularly with existing and potential customers.

- Prepare and share quotations with customers.

- Negotiate prices and commercial terms within company guidelines.

- Convert enquiries into confirmed orders.

- Coordinate with the Production, Design, Service and Dispatch Teams for order execution.

- Maintain daily enquiry and follow-up reports.

- Update customer information and sales status regularly.

- Maintain good relationships with existing customers and identify repeat-business opportunities.

- Achieve monthly and yearly sales targets.

- Collect customer feedback and communicate important requirements to the management.





- Visit customers when required for product demonstrations and business discussions.

- Monitor competitor products, pricing and market trends.

- Ensure timely follow-up until payment and dispatch.

Required Skills

- Positive communication and interpersonal skills.

- Strong customer follow-up ability.

- Good negotiation and convincing skills.

- Basic knowledge of sales and marketing.

- Ability to understand technical products and explain them clearly.

- Basic knowledge of MS Excel, Word, WhatsApp and Email.

- Target-oriented and self-motivated.

- Ability to work independently as well as with a team.

- Good problem-solving and customer-handling skills.

Qualification

- Any Degree / Diploma in Sales, Marketing, Business Administration or a related field.

- Freshers with good communication skills may also apply.

- Experience in Industrial Machinery, Commercial Kitchen Equipment, Food Processing Machinery or B2B Sales will be an advantage.

📌 Tele Sales Representative (Coimbatore)
🏢 Arul Murugan Food Machines
📍 Coimbatore