About The Opportunity A fast-growing remote-first consulting firm operating across India, we specialize in lead generation, customer engagement, and conversion optimization for B2B and B2C clients across sectors like edtech, fintech, and e-commerce. We empower our telecallers with smart tools, real-time analytics, and performance-based incentives to drive high-impact conversations from anywhere in India.

Role & Responsibilities

- Make outbound calls to pre-qualifed leads using CRM tools to schedule demos, collect feedback, or close simple conversions.
- Follow structured scripts and objection-handling playbooks to deliver consistent, persuasive messaging tailored to client verticals.
- Log call outcomes, update lead statuses in real-time, and escalate qualified prospects to sales managers.
- Attend daily stand-ups and weekly coaching sessions to refine pitch tone, cadence, and conversion techniques.
- Comply with Do Not Call (DNC)



lists and data protection guidelines while maintaining high ethical communication standards.
- Hit daily call volume targets and monthly conversion KPIs while maintaining call quality scores above 85%.

Skills & Qualifications

- Must-Have
- CRM tools
- Call center software
- Objection handling
- Lead qualification
- Script adherence
- KPI tracking
- Telecom compliance
- Basic Excel
- Preferred
- Experience in edtech/fintech sales
- Headset with noise cancellation
- Experience with Freshcaller or Zoho CRM

Benefits & Culture Highlights

- Work from home with versatile shifts (morning/evening/night)
- Performance-linked bonuses + monthly incentives
- Free access to sales training and certification modules

Skills: crm tools,kpi tracking,crm,lead qualification,objection handling,incentives,b2b

📌 Telecaller_Work From Home (India)
🏢 The UrbanIndia
📍 India