Greetings from TCS!

Role: Job Title: Site Reliability Engineering (SRE)

Experience Required: 6 to 8 Years

Location: Pune/Kochi.

Experience Required: Role:

Keywords

Site Reliability Engineer, SRE, Observability, SLI, SLO

Must-Have

- To Detect the Incidents and act proactively escalate using the built in dashboards.
- Hands on using Dynatrace dashboards and creation of customized dashboards.
- Hands on using ServiceNow to perform analytics, Reporting, knowledge management, CMDB, ITOM modules(Event Management, Operator Workspace etc)
- Basic knowledge on other monitoring tools would be advantage (SolarWinds, Nimsoft, SCOM, Redgate etc.)
- Basic understanding of Application Architecture and its infra components, so that the user impact can be understood.

- Troubleshooting/communication skills:
- Hands on experience in troubleshooting basic issues in Windows, Unix
- Able to write and understand basic command lines and scripting
- Able to communicate effectively during the incident and Problem management calls

- Batch Management – Autosys
- Basic understanding of Autosys Batches and its components
- Experience in working with Batch management(monitoring and incident resolution)
- Basic knowledge on AWS/Azure to support the access management tasks.

- Knowledge/certification on the Azure/AWS associate level.
- Knowledge on login to the AWS console




- Different access management roles and its functions
- Database
- Understanding of Relational Database(any one)

- Able to write& understand basic queries using SQL.
- Service now Fundamentals or Admin knowledge or certified
- Understanding of Devops practices and tools

Good-to-Have

- Scripting : Python or PowerShell
- Dynatrace Admin skills
- Knowledge on integration platforms like MQ,APIC etc
- Service now Fundamentals or Admin knowledge or Developer certified
- Knowledge on the Data visualization tools(Eg. Power BI)
- Knowledge on IaC(Ansible or Terraform)

SN Role descriptions / Expectations from the Role

1

Site Reliability Engineer – Individual contributor who has to work with Apps and Infra SME to understand the value chain, find out the bugs and improvement areas, by leveraging data from Dynatrace, ServiceNow and other monitoring tools. After finding out the areas of improvement, if there is a scope for automation, implement automation using preferred tool (Shell, Bash, Ansible, terraform) etc. work with team in DevOps fashion and in sprints to track the improvement.

Needed

Cloud knowledge as well.

Qualification. *Only Full time Education would be considered.

Kindly don't apply EX TCSers

Thanks & Regards,

Supriya Kashid

Human Resource Team (TAG)

Tata Consultancy Services

📌 TCS Opportunity Site Reliability Engineering (SRE) (Pune)
🏢 Tata Consultancy Services
📍 Pune