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Store

Manager (1 opening) The Store Manager owns the Versova café end to end: guest experience, people, profit and compliance. This role opens Blenz Coffee's first store in Mumbai and sets the standard for every café that follows.

Reports to: Operations Head, UPLYV Manages: Shift Manager, 4 Baristas, 3 Team Members KEY RESPONSIBILITIES Store launch • Lead pre-opening readiness with the fit-out, equipment and brand teams: snag lists, equipment commissioning, opening stock and trial runs.

- Complete Blenz brand training and certify the team before opening day.
- Plan and run the grand opening with the marketing team. Guest experience and brand standards • Deliver every drink and every visit to Blenz global standards for recipe, speed, cleanliness and hospitality.
- Handle escalated guest feedback and online reviews within 24 hours.
- Run regular brand-standard audits and close the gaps they find. People • Hire, onboard, train and appraise the store team with UPLYV HR.
- Build the weekly roster to match footfall, labour budget and legal working hours.
- Coach baristas on beverage quality, latte art and upselling; build a bench for promotion.
- Uphold the Store Workplace Policy and POSH requirements, and act as the first point of contact for team concerns. Sales and profitability • Own the store P&L;: sales, cost of goods, wastage, labour and controllable expenses.
- Drive sales through local area marketing, community tie-ups, corporate orders and delivery platforms.
- Track daily sales, average bill value and footfall; report weekly to UPLYV. Operations and inventory • Place and receive orders from approved Blenz suppliers; control stock, expiry and wastage.
- Ensure all equipment (espresso machine, grinders, ovens, refrigeration)



is cleaned, maintained and serviced on schedule.
- Reconcile cash, card and UPI takings daily and follow POS and audit procedures. Compliance, food safety and security • Keep FSSAI, Shops & Establishments, fire safety and other store licences valid and displayed.
- Enforce food safety, hygiene and HACCP-based practices, and keep the logs audit-ready.
- Own store opening and closing, cash security and incident reporting.

REQUIREMENTS • Experience: 5–8 years in cafés, QSR or hospitality, with at least 2 years running a store or outlet as manager or assistant manager.

Blenz Coffee

Versova · Job Descriptions · www.uplyvglobal.com Page 2 UPLYV Global Ventures Private Limited • Preferred: experience with a premium or international coffee or F&B; brand; a store opening is a solid plus.

- Education: graduate in any discipline; hotel management or hospitality diploma preferred.
- Skills: P&L; and inventory management, rostering, POS and Excel, team leadership and guest recovery.
- Certification: FSSAI FoSTaC food safety supervisor training, or willingness to complete it in 6 months • Languages: fluent English and Hindi; Marathi is an advantage.
- Availability: flexible across early, late, weekend and holiday shifts. SUCCESS MEASURES (FIRST 12 MONTHS) • Opening on the committed date with a fully trained team.
- Sales and gross margin at or above the approved store budget.
- Brand audit, food safety and hygiene scores at or above the Blenz benchmark.
- Team attrition held below [target] % with at least one internal promotion.

Compensation: Rs.4.8 lacs/annum, plus performance incentive, PF, ESIC (where applicable) and statutory benefits.( Not a constraint for exceptional candidate-can go up to Rs.6 lacs/annum)

📌 Store Manager (Mumbai)
🏢 Uplyv Global Ventures Private
📍 Mumbai